Terms of Service

Last updated: 17 October 2026

These terms apply to everyone who uses Car-Take. By creating an account you agree to them. Please read them together with our Privacy Policy.

1. Who we are

Car-Take (the “platform”) is operated by , registration number , registered at . You can contact us at .

2. What Car-Take does

Car-Take is an online marketplace. People who need a vehicle or load moved (“Givers”) publish transport requests. Drivers and transport companies (“Takers”) find those requests and contact the Giver.

We are not a carrier, freight forwarder, broker or insurer. We do not transport vehicles, take possession of them, or handle payments between Givers and Takers. Any transport agreement is made directly between the Giver and the Taker, and we are not a party to it.

Businesses and private people. Members can be businesses or private people, and Car-Take does not check which. If you make an agreement with a private person, the EU consumer protection rules that apply when you buy from a business do not apply to that agreement.

How listings are ordered. Jobs are shown newest first. You can also sort them by earliest pickup date or highest budget. Nobody can pay for a better position.

3. Your account

• You must be at least 18 years old and able to enter into a binding contract.
• Give accurate details, including a name, email address and phone number that work, and keep them up to date.
• Keep your password secret. You are responsible for activity on your account.
• If you use Car-Take for a business, you confirm that you are authorised to act for it.

4. Membership, payments and refunds

• During launch, membership is free. Every member can post jobs, see contact details and message other members.
• We take no payments, so there is nothing to refund.
• If we introduce paid plans, we will tell you by email at least 14 days in advance and show the prices before you buy. You will only ever be charged if you choose a paid plan yourself.
• Before any paid plan starts, we will add the payment, cancellation and refund terms to this section, including the 14-day right of withdrawal that EU consumers have.

5. Rules for Givers

• Describe the vehicle or load, its condition and weight, the route, dates and budget accurately.
• Only list vehicles you own or are authorised to have transported. Do not list stolen vehicles, hidden goods, or anything illegal or dangerous.
• Add at least one photo of the actual vehicle or load, and only upload photos you have the right to use.
• We review listings before they are published and may decline or remove them. Remove your listing once you no longer need it.

6. Rules for Takers

• Hold every licence, permit and insurance the job needs, including liability cover for goods in transit (for example under the CMR Convention).
• Use roadworthy vehicles and equipment, and follow the law on road transport, cabotage, driving and rest times, customs and tax.
• Check the vehicle and record its condition, with photos, at pickup and delivery.

7. Dealing with other members

Givers and Takers agree the price, dates, payment, insurance and liability directly with each other. We recommend putting the agreement in writing. Unless we say otherwise, we do not check identities, licences, insurance or vehicle ownership, so make your own checks before you agree a job. Disputes are between the members involved. We may help when you report a problem, but we are not obliged to resolve it.

8. Messages, reviews and conduct

• Reviews must be honest and based on a real dealing. Members see reviews without the reviewer’s name, but our administrators can see who wrote them in order to prevent abuse.
• We do not write, buy or reward reviews. We remove reviews we believe are fake, paid for or not based on a real dealing.
• Do not harass, threaten or discriminate against anyone, send spam, publish fake listings, or attempt fraud.
• Do not copy data from the platform in bulk, interfere with its security, or use other members’ contact details for any purpose other than the job.

9. Moderation

You can report a listing, review or member with the Report button. We may review, decline or unpublish content, and suspend or close accounts, if they break these terms or the law, or to protect other users. When we restrict your content or account, we will tell you why unless the law prevents it. You can contact us to challenge the decision. We keep a record of moderation actions.

If you believe something on Car-Take is illegal, report it with the Report button or email us the link and the reason. We review every report, and decisions are made by people, not automatically.

10. Your content

You keep ownership of the listings, photos, messages and reviews you post. You give us a non-exclusive, royalty-free licence to store, display, resize and share them on the platform, as far as we need to in order to run Car-Take. The licence ends when the content is deleted, except for copies we must keep for legal reasons or in backups that are deleted in the normal course.

11. Availability

We may change, add or remove features. We work to keep Car-Take available but cannot promise it will always be uninterrupted or error-free. Sample listings are marked as demo listings and are not real requests.

12. Liability

As far as the law allows, we are not liable for the actions of members, for the accuracy of listings, or for loss of, damage to or delay of any vehicle or load. Our total liability to you is limited to the greater of €100 or the fees you paid us in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Nothing in these terms affects your statutory rights as a consumer.

13. Closing your account

You can delete your account at any time with Delete my account on your profile page, or by emailing . If you have a paid membership, cancel it first. We may close accounts that break these terms, as described in section 9.

14. Changes to these terms

We will tell you about material changes by email or on the website at least 14 days before they take effect. If you do not agree to the changes, you can close your account before then.

15. Applicable law

These terms are governed by the law of . If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts.